Cheyenne Mountain Ace Hardware

Glass cutting was cut okay. I’m pretty sure they use the scoring message to cut the glass. Ask for 5 pieces all cut to the right measurements except that each piece was chipped in the corners and one was not cut straight. I didn’t notice till I got home because they were wrap. Not too happy about that but only paid about $30. Not really sure but it was my first time coming to get glass cut anywhere. Employees were very nice and friendly I would go back just because of that put I would honestly go somewhere else for glass cutting.

Great local hardware store in the Cheyenne Mountain area. You will find friendly, helpful people who will go the extra distance to help you out here! Highly recommended! I'm new to the area and have one comment/suggestion. The store name is difficult to find on Google maps and is frequently either not listed in a search for "Ace Hardware" or appears well down the list even though it may be the closest location because it starts with "Cheyenne Mountain" instead of "Ace Hardware". I have had difficulty searching for it on Google Maps and have even been directed to the Garden of the Gods location as being the nearest one because of this. If the manager is reading this, I would highly recommend renaming it to "Ace Hardware, Cheyenne Mountain" on Google Maps. More people will end up at your store and experience the helpful staff and well stocked selection of hardware.

I was so excited to have an Ace nearby, and we have enjoyed being able to pick up odds and ends for projects. Sadly, today, when I attempted to buy an off-cut of acrylic plexiglass (left over and discarded from someone else’s cutting) Ace decided I needed to pay for the entire sheet even though I was only getting 1/3. I was dumbfounded. I guess I will just keep giving my dollars to the big blue and orange stores instead. If I were to sum up my experience it would be 1/3 of the helpfulness for full price.

I live in a neighborhood with questionable sewer infrastructure, so when I started getting signs of a backup, on a cold and windy Christmas Eve of all times, it was super handy to have this Ace right around the corner, open, and having the enzymatic drain cleaner in stock that I was looking for. Staff was friendly and I got in and out of there quickly in time to avoid a Christmas catastrophe. Thanks!

I was thrilled when Ace opened in our neighborhood, saving me the drive to the Uintah location. However, my excitement turned into disappointment after my two recent visits. The customer service was lacking, with rude staff and an unapologetic manager when items didn't ring up correctly as per the advertised signs. It's crucial that someone steps in to help this group understand the importance of welcoming customers and providing excellent service. Unless changes are made, I fear this location won't last long.